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Nairobi · hybrid · full time

Receptionist

The Receptionist serves as the first point of contact for visitors, clients, and callers, ensuring they receive professional assistance and are directed to the appropriate departments.


About the role

The Receptionist will be responsible for: 1. Welcoming visitors and directing them to the appropriate personnel. 2. Answering and transferring telephone calls. 3. Responding to general enquiries in person, by telephone, and through email. 4. Recording visitor details and maintaining visitor registers. 5. Receiving, sorting, and dispatching mail and deliveries. 6. Managing meeting-room bookings and reception schedules. 7. Maintaining a clean, organized, and professional reception area. 8. Informing relevant staff when clients and visitors arrive. 9. Protecting confidential information and following visitor access procedures. 10. Performing general administrative duties as assigned.

Skills

Communicationexcelms word