Nairobi, Kenya · hybrid · full time
Office/Operations Manager
The Office/Operations Manager oversees daily office administration and operational activities to ensure organizational efficiency, effective resource utilization, and smooth business operations. The role involves coordinating staff, managing administrative systems, monitoring operational performance, and supporting project planning and implementation to achieve organizational objectives.
About the role
The Office/Operations Manager will be responsible for:
1. Oversee daily office operations, facilities, equipment, supplies, and administrative services.
2. Coordinate business processes, monitor operational efficiency, and ensure activities align with organizational objectives.
3. Develop work plans, track project milestones, monitor deadlines, and follow up on assigned tasks.
4. Coordinate staff activities, monitor task completion, and facilitate effective communication across departments.
5. Monitor operational expenditure, manage office resources, and support budget preparation and cost control.
6. Track operational targets, prepare progress reports, and recommend improvements where necessary.
7. Develop and implement administrative procedures, standard operating procedures, and systems to improve efficiency.
8. Coordinate purchasing, monitor supplier performance, and ensure timely delivery of goods and services.
9. Coordinate meetings, manage correspondence, document action points, and follow up on agreed decisions.
10. Maintain accurate operational records and ensure compliance with internal policies and applicable regulations.
11. Identify operational risks, resolve routine challenges, and escalate significant issues to management.
12. Provide management with operational updates, recommendations, and information for decision-making.
Skills
OperationsProject ManagementAdministration